FAQs

Where do you ship?

We currently ship orders within the United States only.

2. How much does shipping cost?

We offer free standard shipping on all orders.

3. What is the order cut-off time?

Our cut-off time is 6:00 PM PST (GMT-08:00). Orders placed after 6:00 PM will process the following business day.

4. How long will delivery take?

Processing takes 1–3 business days, and shipping takes 4–7 business days. Total estimated delivery time is 5–10 business days.

5. How can I track my order?

You will receive a tracking link via email as soon as your order ships. Please allow 24–48 hours for tracking details to update.

Returns & Refunds

6. What is your return policy?

We offer a 30-day return policy for unused items in original condition with tags attached.

7. Are return shipping fees covered?

Yes, return shipping is completely free for eligible returns.

8. How long do refunds take?

Refunds are processed within 5–7 business days after we inspect your returned item.

Payments & Security

9. Is my payment safe?

Yes! All payments are encrypted via SSL and processed securely through PCI-compliant payment gateways.

10. What payment options are accepted?

We accept Visa, Mastercard, American Express, Discover, Diners Club, and JCB.

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